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Customer Feedback

 

This page is one of the main reasons we switched our host in Feb 2008. We are not web-page experts and had no easy way to get customer comments on our site. We hope to give confidence in our company, as we simply do not leave customers unsatisfied.

Please enter feedback  below regarding your experience with discountchimneysupply.com.

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Jim W. on December 3, 2012 at 4:44 AM said:

It is a pleasure doing business with your company.
Charles. J. on October 31, 2012 at 12:36 PM said:

You guy's rock! Happy customer.
Thank you
Charlie
Paul M. on February 20, 2012 at 5:58 AM said:

Got it all today, just started opening it,. looks good, thanks.
Mc
Travis G. on February 9, 2012 at 6:43 PM said:

Hello,

Just wanted to say "thank you" for the excellent service that you gave me. It is appreciated and unexpected to be treated the way you handled my order/problem. Now all I need to do is install it!
Thank you!

Travis
Rob R. on November 8, 2011 at 3:27 PM said:

My liner insulation came today order. Thank You for the fast delivery. I will use your company if I need any other supplies and will recommend you to friends! Thanks again, Robert
Hans on October 14, 2011 at 5:28 PM said:

After making three orders I have finally gotten my stove setup. The difficulties I had were entirely due to MY ignorance. Each time I ordered I was very surprised at the speed with which the merchandise arrived. Love dealing with your company and I will not shop anywhere else if I need chimney supplies in the future. Thank you.-Hans
Jeremy J. on September 14, 2011 at 12:03 PM said:

I received the adapter today, in only one day!
Thanks alot ,
Jeremy
Evan E. on September 8, 2011 at 11:52 AM said:

wow - they already arrived. thank you so much. you guys are awesome


Evan
Steve C. on March 14, 2011 at 5:13 AM said:

Doing business with your company has been a pleasure and thanks for your help. Sincerely, Steve
Anastasia on December 9, 2010 at 7:52 AM said:

Steve,

Thanks so much for all your help....the caps fit!!!! Clearly it was a user problem on our end. So no need to return them.

Thanks again, and sorry for the trouble!

Happy holidays!
Jed & Krystle on August 10, 2010 at 4:27 AM said:

Our order shipped SO fast! I couldn't believe we had our pipe that quickly. We will definetly shop with you again.
Thanks!
Janine on May 21, 2010 at 5:14 AM said:

Got all piping. I need to order 45 deg DB-dura vent elbow still. Ill call and do that. Thanks so much.
Theresa H. on February 9, 2010 at 7:38 AM said:

We got it already the product is great. Thanks!
Annie & Turk M. on December 26, 2009 at 7:31 AM said:

Dear Discount Chimney Supply:
You all helped us pull together the order of the chimney flue pipe for the wood stove in our new basement. Just thought you would like to see how it all turned out - we fired it up today for the first time. Thank you so much for your help - we love it!
Robert W. on November 24, 2009 at 8:20 AM said:

Great prices and great customer service. Steve was a big help helping me through the proceass of what I exactly needed and answered all of my questions. He even noticed that I had accidently ordered 2 of the same items and called me to see if I had made a mistake. received the refund the next day. Shipping was awesome... received the items in less than 24 hours!! I saved over $400 ordering through them, than my local peeps. Sorry locals, times are tough!

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Thank you for taking the time to leave your feedback. Credibility  and gaining trust for an on-line business is sometimes the hardest part to making the sale. Our goal is 100% customer support and satisfaction. Your comments will help us continue to gain trust with our new customers.

Discount Chimney Supply Inc. (2011)