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Customer Feedback

 

This page is one of the main reasons we switched our host in Feb 2008. We are not web-page experts and had no easy way to get customer comments on our site. We hope to give confidence in our company, as we simply do not leave customers unsatisfied.

Please enter feedback  below regarding your experience with discountchimneysupply.com.

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DCS Admin on April 22, 2024 at 9:45 AM said:

We quit post order emailing requesting feedback back in 2018 but kept this page active. We would still greatly appreciate your feedback left here if you are a customer of ours.

-DCS Admin
James M on March 8, 2018 at 3:12 AM said:

Got my order today for chimney flashing and pipe support, Fischer just took the order over the phone yesterday, got it in one day and he knew exactly what I needed just talking on the phone .Couldn't ask for any better service, thank you

Thanks again
Tom L. on February 13, 2018 at 8:58 AM said:

Thank you, I received the parts today and everything fit together great. Thanks for all your help and for the fast shipping.
John L. on October 27, 2017 at 4:37 AM said:

Got the adapter today. Thank you for excellent service. It is appreciated. Blessings...John
charlie h. on July 19, 2017 at 5:56 AM said:

This feels kind of unnecessary with all the other good reviews. But I totally agree with them. I did an order with Steve 6-7 years ago. Everything worked out so well that it brought me back again. In both cases I faxed Steve a layout with measurements and received back an exact layout with the order of placing things and it was right on. Couldn't be happier. Everything was on time and correct. Steve is humble about it, but he knows his stuff about chimneys'
Carl C. on May 18, 2017 at 8:40 AM said:

Excellent Customer support, Steve helped with designing a venting system for a wood oven under a patio enclosure, when no one else was able to assist. Very happy with his help and products purchased.
John R on February 8, 2017 at 6:01 AM said:

Purchased the 8" duct kit. Worked like a charm. Best price on the internet. Super fast shipping. Thanks.
Song on January 15, 2017 at 7:38 PM said:

I was looking for a vent duct kit for my fireplace insert online and came across Discount Chimney Supply listing the kit for sale for a good price. I ordered it and received it three days later. The product was exactly what they described online. Thank you. Will buy again.
Kyle mackes on January 13, 2017 at 4:17 AM said:

Good price and good service. Glad I choose your company
Thomas Godshalk on January 12, 2017 at 4:07 PM said:

Reasonable prices, prompt shipping and fantastic customer service - enthusiastically recommend!
James Jarvis on January 12, 2017 at 10:17 AM said:

Products just what we needed and ordered got the order quickly a good experience.
Randy Watkins on December 6, 2016 at 7:25 AM said:

The wind beater and adapter did not arrive together. I contacted Steve who got the adapter on the way from another area. Would buy from them again for sure.
Ray on November 15, 2016 at 12:39 PM said:

Purchased a insulated liner, was very helpful before I even bought it, told me of several things to check. He was very good to do business with
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Thank you for taking the time to leave your feedback. Credibility  and gaining trust for an on-line business is sometimes the hardest part to making the sale. Our goal is 100% customer support and satisfaction. Your comments will help us continue to gain trust with our new customers.

Discount Chimney Supply Inc. (2011-2024)