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Customer Feedback


This page is one of the main reasons we switched our host in Feb 2008. We are not web-page experts and had no easy way to get customer comments on our site. We hope to give confidence in our company, as we simply do not leave customers unsatisfied.

Please enter feedback  below regarding your experience with discountchimneysupply.com.

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John L. on October 27, 2017 at 4:37 AM said:

Got the adapter today. Thank you for excellent service. It is appreciated. Blessings...John
charlie h. on July 19, 2017 at 5:56 AM said:

This feels kind of unnecessary with all the other good reviews. But I totally agree with them. I did an order with Steve 6-7 years ago. Everything worked out so well that it brought me back again. In both cases I faxed Steve a layout with measurements and received back an exact layout with the order of placing things and it was right on. Couldn't be happier. Everything was on time and correct. Steve is humble about it, but he knows his stuff about chimneys'
Carl C. on May 18, 2017 at 8:40 AM said:

Excellent Customer support, Steve helped with designing a venting system for a wood oven under a patio enclosure, when no one else was able to assist. Very happy with his help and products purchased.
John R on February 8, 2017 at 6:01 AM said:

Purchased the 8" duct kit. Worked like a charm. Best price on the internet. Super fast shipping. Thanks.
Song on January 15, 2017 at 7:38 PM said:

I was looking for a vent duct kit for my fireplace insert online and came across Discount Chimney Supply listing the kit for sale for a good price. I ordered it and received it three days later. The product was exactly what they described online. Thank you. Will buy again.
Kyle mackes on January 13, 2017 at 4:17 AM said:

Good price and good service. Glad I choose your company
Thomas Godshalk on January 12, 2017 at 4:07 PM said:

Reasonable prices, prompt shipping and fantastic customer service - enthusiastically recommend!
James Jarvis on January 12, 2017 at 10:17 AM said:

Products just what we needed and ordered got the order quickly a good experience.
Randy Watkins on December 6, 2016 at 7:25 AM said:

The wind beater and adapter did not arrive together. I contacted Steve who got the adapter on the way from another area. Would buy from them again for sure.
Ray on November 15, 2016 at 12:39 PM said:

Purchased a insulated liner, was very helpful before I even bought it, told me of several things to check. He was very good to do business with
Pete on November 14, 2016 at 4:31 AM said:

Great company to deal with! Best prices I could find. Went above and beyond to get me what I needed. There was even an issue with a wrong part sent, and without issue I had the right part on my door step the next day!
Mike on November 12, 2016 at 5:31 PM said:

Great products and fast friendly service.Recently purchased chimney cleaning supplies and cleaned it myself was very easy to do and saved me $$$$$ Love it.
Robert Vincent on November 11, 2016 at 8:16 PM said:

Spoke to a representive and decided to purchase. Received the chimney cap and installed as advertised. No problems, hassles, or headaches. Perfect fit and job is done. Thanks for having the right product with great employees willing to help.
Randy Hall on November 11, 2016 at 6:19 PM said:

Very helpful. Got products very fast. Worked out well. Thanks.
Chris on November 11, 2016 at 5:28 PM said:

Left a message on voicemail and sent an email regarding a backorder item, it's been three weeks since my order and still waiting for a return call or email with an update!

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Thank you for taking the time to leave your feedback. Credibility  and gaining trust for an on-line business is sometimes the hardest part to making the sale. Our goal is 100% customer support and satisfaction. Your comments will help us continue to gain trust with our new customers.

Discount Chimney Supply Inc. (2011)